Privacy Policy

Last updated: April 28, 2026

The website https://www.grainglow.co is owned and operated by GrainGlow, which acts as the data controller of your personal data.

We have adopted this Privacy Policy to explain how we process information collected by our website and the reasons why we collect certain personal data. We are committed to ensuring the confidentiality and security of your personal information.

1. Personal Information We Collect

When you visit GrainGlow, we automatically collect certain information about your device, including:

Device Information: Web browser details, IP address, time zone, and cookies installed on your device.
Interaction Data: Information about the individual web pages or products you view, search terms that referred you to the site, and how you interact with our content.
Order Information: When you make a purchase or register an account, we collect personal data you provide, such as your Name, Surname, Shipping Address, Payment Information, and Telephone Number to fulfill your order.

2. Why We Process Your Data

Our top priority is customer data security. We process only minimal user data, as much as is absolutely necessary to:

Fulfill Orders: To process payments and ship your GrainGlow products to your doorstep.
Website Maintenance: To monitor for potential abuse and establish statistical information regarding website usage.
Communication: To send you updates regarding your order or our newsletter (if you have opted-in).

3. Your Rights

We respect your rights regarding your personal data. Depending on your location (including rights under GDPR for European residents), you have:

The right to be informed and the right of access.
The right to rectification (correcting errors) or erasure (deletion).
The right to object to processing or restrict how your data is used.
The right to data portability.

If you wish to exercise any of these rights, please contact us at sales@grainglow.co.

4. Information Security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards. However, please note that no data transmission over the Internet can be 100% guaranteed.

5. Links to Third-Party Websites

Our website may contain links to other websites (e.g., social media or payment gateways) that are not owned or controlled by us. GrainGlow is not responsible for the privacy practices of such third parties. We encourage you to read their privacy statements upon leaving our site.

6. Legal Disclosure

We will disclose any information we collect if required or permitted by law (e.g., to comply with a subpoena or government request), or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or investigate fraud.

7. Contact Information

If you have any questions about this Privacy Policy or your personal information, please reach out to us:

Email: sales@grainglow.co
Website: https://www.grainglow.co
Address: 22 El Tayaran St, Nasr City, Cairo, Egypt.